The deal, in plain language

AskReal connects people who need a human with people offering to be one. These terms are short on purpose. Where they’re silent, the rule is: be a decent human.

What AskReal is

A marketplace. Helpers offer skills at prices they set; askers post one-off requests and book help. The work itself, and the promises made about it, are between the two of you. We provide the introduction, the conversation, and — when you pay by card — the payment rails.

Every request is a task, not a position

Work on AskReal is a one-off piece of work: a thing reviewed, a deliverable handed over, a price agreed up front. AskReal is not an employment agency and does not place anyone into a job. Helpers act as independent people offering a service — booking one makes them nobody’s employee, not yours and not ours. Please don’t use AskReal to recruit for employed positions; if a working relationship grows beyond one-off tasks, hiring is between the two of you, off the platform, under the employment law that applies to you.

Money

Card payments run through Stripe. The helper receives the full amount agreed; AskReal adds a 0% service fee on top, paid by the person booking, and the total is shown before anyone pays. Settling in cash or by transfer outside the platform is allowed — but then the payment is entirely between you, and no fee applies.

Your account

You’re responsible for what happens under your sign-in. Don’t impersonate people, don’t scrape the directory, don’t use AskReal for anything illegal in Hong Kong or wherever you are. We can suspend accounts that abuse the platform or the people on it.

Experience, not licensed advice

A helper tells you how your work reads to someone who has seen hundreds like it. That is judgment from experience — it is not legal, financial, tax, medical or immigration advice, and no helper here is acting as your solicitor, adviser or doctor. When a decision needs a licensed professional, engage one; AskReal is for finding out how your work looks before you do.

No guarantees

Helpers are real people, not employees of AskReal, and we don’t vet or certify their work. Reviews and conversation are your tools for judging who to trust. The service is provided as-is while we’re young.

Changes

As AskReal grows these terms will grow up with it. Material changes will be announced on the site before they take effect. Questions: hakest@nexttryhk.com.

Last updated: 7 August 2026